I've actually always found something to be very true which is umm, most people don't get those experiences because they never ask.
我发现了一个规律，大多数人因为羞于开口而错失很多良机。
I've never found anybody that didn't wanna help me if I asked them for help.
一直以来，我从没有碰到过不愿帮助自己的人，只要我开口，基本上没有人会拒绝我。
I always call them up, I called up umm, this'll date me, but I called up Bill Hewlett when I was 12 years old. And he lived in Palo Alto, his number was still in the phonebook.
当我12岁的时候，我有个机会给Bill Hewlett打了个电话。（威廉·休利特，英文名全称William Redington Hewlett，小名Bill Hewlett（1913年5月20日-2001年1月12日），HP共同创始人、前主席兼CEO）。他当时住在Palo Alto（帕罗奥图市，美国加利福尼亚州），至今我还留存着他的电话号码。
And he answered the phone himself and said "Yes?" .
他当时在电话那头说：“哪位？”
I said "Hi,I'm Steve Jobs and I'm 12 years old. I'm a student in high school and I wanna build a frequency counter, and I was wondering if you had any spare parts I could have? "
我说：“你好，我叫史蒂夫·乔布斯，我今年12岁，是一个高中生。我想自己制造一台计算机，你能借给我一些零件吗？”
And he laughted and he gave me the spare parts to build this frequency counter and he gave me a job that summer in Hewlett-Packard, working on the assembly line putting nuts and bolts together on frequency counters, he got me a job in the place that built them and I was in heaven.
他笑了，后来他真的给了我一些制作计算机的零件。而且那年夏天，他又给了一份在惠普公司（Hewlett-Packard）的工作，在装配流水线上安装螺母和螺栓。我当时真的高兴坏了。
And I've never found anyone who said no or hung up the phone when I called, I just asked. And when people aske me, I try to be as responsive. You know to pay that, that debt of gratitude back.
这么久以来，我从来没有因为问问题，而被别人拒绝。并且作为回馈，当别人有问题问我时，我都是知无不言。
Most people never pick up the phone and call, most people never ask, and that's what separates, sometimes, the people that do things from the people that just dream about them.
有时候能不能做成一件大事，而不是只停留在想法层面，就是愿不愿意，敢不敢于问问题。而大部分人错失了这一点。
You gotta, you gotta act. And you've gotta be willing to, uhh fail. You gotta be willing to crash and burn.
你必须用实际行动证明你自己，你必须愿意接受失败，你必须准备好赴汤蹈火，付出一切。
You know, with people on the phone, with starting a company, whatever, if you're afraid of failing then you won't get very far.
无论你想做什么，问别人问题？创业？但如果你害怕失败，那么你离成功只会越来越远！
